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    SHPPING POLICY

    Thank you for visiting and shopping at roketshop.com Following are the terms and conditions that constitute our Shipping Policy.

    Domestic Shipping Policy

    Shipment processing time

     All orders are processed within 2-7 business days for local sourcing. Orders are not shipped or delivered on weekends or holidays.

    Incase the product is sourced from international markets. Then Shipping time may be 20 days -40 days depending on the type of shipping carrier,  

     If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

     Shipping rates & delivery estimates

     Shipping charges for your order will be calculated and displayed at checkout.

     

    Shipment method

    Estimated delivery time

    Order Value

    Standard Shipping

     03-07 days

    No limit
    Fast Shipping 3 Business days Tk.4,000.00 -Tk.9,990.00
    Express Free Shipping 2 business days

    Tk.10,000.00-Tk.15000 Above

    Overnight Free Shipping

    1 business days

    Tk.15,000.00 Above

     

    * Overnight and express delivery is only available for orders with delivery addresses within the Dhaka city.

     Shipment confirmation & Order tracking

     You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

     Customs, Duties and Taxes

    Roketshop.com is not responsible for any import customs duties and taxes applied to your order. All fees imposed ring or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

    Damages

    Roketshop.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

    Please save all packaging materials and damaged goods before filing a claim.

    International Shipping Policy

    We ship the products internationally  

    DELIVERY GUARANTEE

    We guarantee 100% on time delivery.

    MONEY BACK GUARANTEE

    We guarantee 30 days money back

    THE BEST PRICE GUARANTEE

    We assures customers that they are get the best price in the market.